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Payment / Security

*Payment Options

  • Credit card: We recommend that you settle your account with a credit card. This will be the fastest, most secure and economical way of payment.

  • Bank/Cashier’s Check: Please ask your bank to issue a bank/cashier’s check to Food Bridge Associates LLC. Please note your Tracking Purchase number as reference for the payment. This applies only to specific markets. Please contacts us prior to making a purchase if you are planning to use such form of payment.

  • Bank Transfer: If you are making an international bank wire from an account outside the United States involving a corresponding bank, please make sure to set the charges to be paid by “sender”. Any charges or handling fees incurred that have been charged to Food Bridge Associates will be re invoiced and charged to you prior to shipment. Please contact us to provide you with the wire instructions.

Please make sure to always add your Diplomatic Depot account number with any wire transfer you make to us as this will prevent delays.

*Payment Conditions

Our payment terms are net cash on receipt of invoice or pro forma invoice/quotation. Interest is charged on overdue amounts. We reserve the right to ask for prepayment of your order before dispatch shipment.

*Currency

All payments MUST be made in USD. If you pay in another currency, such payments will be credited at the current rate of exchange. Exchange differences may occur and will be charged to your account. 
If you change your currency from one order to the next, please ensure to you pay in the currency stated on each order. While you shop online the currency will automatically default to your preferred currency - you can change this under "My Account".

*Accepted Payment Cards

We accept the following credit cards:

  • Paypal

  • Diners Club/Discover

  • Mastercard/Eurocard

  • Visa

  • American Express

*Security Measures on our Site

When paying by credit card, your card information will be sent to Diplomatic Depot VIA our own server. This server is based on a SSL (Secure Socket Layer) solution. For security reasons, all order information and all communication between you and the server is encrypted before transmission.This way you can be sure that no one else can tap or intercept the information you transfer to Diplomatic Depot. All charges will appear on your statement as FBA (Food Bridge Associates LLC)

*Security of Personal Information

Diplomatic Depot protects the confidentiality of all personal information collected by email, or in our Customer Service department and only disclose such information to employees or third-party services associated with the company. We maintain administrative, technical, administrative, technical and physical safeguards to protect against unauthorized access, use, modification, or disclosure of any and all personal information under our custody and control.

*Passwords
To provide you with a high level of security, online access to your personal information is protected with a password that you select. We strongly recommend that you do not disclose your password to anyone. To protect against unauthorized use, remember to logout when you have finished shopping. 

*Account number

When you register as a customer, we supply you with a DD  account number. This number is personalized and helps us identify you and your information. The account number is only to be used by you, and we strongly recommend that you do not disclose this number to anyone else.

You can always change your contact details, payment address, or password, view your orders or unsubscribe to our newsletters under ""My Account"". You can also add multiple delivery addresses or use our personal shopping tool; Wish List. You may update these preferences at any time. Please allow sufficient time for your preferences to be processed
To provide you with a high level of security, online access to your personal information is protected with a password that you select. We strongly recommend that you do not disclose your password to anyone. To protect against unauthorized use, remember to logout when you have finished shopping.